FAQs
We are happy to help you select and ensure products which are suitable for your requirements along with any recommended accessories. We try to offer as many details as possible on our product pages so please read through all the product information and description carefully.
Please see our ‘measuring guide’ to help you to calculate exactly how much of a product you will need for your project.
You may cancel your order anytime up to the point of dispatch, cancelled orders after we have dispatched will incur charges payable by you.
Deliveries refused at the point of delivery for any other reasons other than damage will result in you being liable for the full cost of the delivery, return and subsequent re-delivery charges.
Please be advised that whilst we do our best to ensure your order arrives with you on time, we do not guarantee deliveries as we do use third party couriers.
Sage Pay has the highest level of card data security (PCI DSS Level 1 compliant) so our customers can trade with peace of mind and shoppers are protected against fraud.
Sage Pay is known as one of the most trusted payment companies in Europe.